Audiology Telehealth

Most current-generation hearing aids from the six brands carried at Physicians Hearing Clinic support remote programming. Specific models include Phonak Lumity (via myPhonak app), Oticon Real (via Oticon Companion), ReSound Nexia (via ReSound Smart 3D), Signia IX (via Signia App), Widex SmartRIC (via Widex Moment), and Starkey Edge AI (via Starkey Thrive). Older models within these brands may also support remote features depending on their Bluetooth connectivity.

If you're unsure whether your current hearing aids support remote adjustments, our team can confirm compatibility quickly. If your aids are older and don't support remote programming but you're considering an upgrade, remote capability is worth factoring into the decision — especially if you split time between Sarasota and another residence. Call (941) 342-9494 to discuss your current devices.

A telehealth visit with a Doctor of Audiology at Physicians Hearing Clinic is conducted via secure video call and is well-suited for a range of follow-up needs. Common telehealth visit types include post-fitting check-ins after a new hearing aid is adjusted, counseling on hearing aid use and maintenance, troubleshooting questions ("my aids are whistling" or "I'm having trouble in restaurants"), discussing whether a programming change is needed before a remote update is sent, reviewing concerns about tinnitus or hearing changes, and planning supply orders.

Telehealth visits cannot replace in-person evaluations that require booth testing, physical ear examination, or real-ear measurement. But for established patients who know their hearing baseline and simply need ongoing support between office visits — particularly those spending time away from Sarasota — a video visit is often all that's needed. Ask about scheduling a telehealth visit at (941) 342-9494.

Yes — Physicians Hearing Clinic ships hearing aid supplies to patients at any U.S. address. Common items available for mail order include domes, wax guards, batteries (all standard zinc-air sizes), cleaning kits, and drying systems. For Sunseekers who head north for the summer or split time between Sarasota and another residence, this means you're never stranded without the supplies your aids require.

Setting up a standing supply order is simple — call our Bee Ridge Road office at (941) 342-9494 and let our patient care coordinator know what you need and where to send it. If you're running low mid-season and realize it before you run out completely, we can usually ship with enough lead time to avoid any gap in supply. This is one of the services we've built specifically for Sarasota's multi-residence patient base, and we're glad to make it part of your hearing healthcare routine.